The best replacement for sap crm is salesforce.

The best alternatives to sap crm are rated as following:
★★★★★  salesforce
★★★★  siebel crm
★★★  oracle crm
★★  microsoft crm
★★  sap sd
★  dynamics crm
★  sfdc
★  sap erp
  siebel
  sap fico
  mysap crm
  salesforce.com

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