The best replacement for microsoft crm is salesforce.

The best alternatives to microsoft crm are rated as following:
★★★★★  salesforce
★★  oracle crm
★★  goldmine
★  saleslogix
★  sugarcrm
★  siebel
★  sage crm
  maximizer
  salesforce crm
  sap crm
  sage act
  salesforce.com
  sales force
  navision crm

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No companions for microsoft crm have been suggested so far.
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