The best replacement for sysaid is spiceworks.

The best alternatives to sysaid are rated as following:
★★★★★  spiceworks
★★★★  zendesk
★★★★  manageengine
★★★  kayako
★★★  servicedesk plus
★★  otrs
★  autotask
★  glpi
  connectwise

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Google Trends

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sysaid
spiceworks
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