The best replacement for refunds is exchanges.

The best alternatives to refunds are rated as following:
★★★★★  exchanges
★★★★  rebates
  returns
  chargebacks

Your alternative for refunds is not listed? Suggest!
Speaking about refunds, one probably shouldn't forget about education credits.

Other search terms related to refunds and their ratings are:
★★★★★ education credits
★ irs
You have in mind a companion for refunds and it is not yet here? Propose!



Google Trends

Scale is based on the average worldwide traffic of refunds in all years. Click on graph for more.
refunds
exchanges
rebates